Privacy Policy
PRIVACY STATEMENT
We take your privacy seriously, and this privacy statement explains how Zoey Fine Jewelry (collectively, “we,” “us,” or “our”) collects, uses, shares, and processes your information when you visit or use our website and services.
Collection and Use of Personal Data
Personal data is information that can be used to directly or indirectly identify you. Personal data also includes anonymous data that is linked to information that can be used to identify you. Personal data does not include data that has been irreversibly anonymized or aggregated so that it can no longer enable us, whether in combination with other information or otherwise, to identify you.
Promoting Safety and Security
We abide by the principles of legality, legitimacy, and transparency, and process personal data within a limited scope and for specific purposes. We use reasonable technical and administrative measures to protect the security of your personal data. We may use personal data to help verify customer activity, process orders, prevent fraud, investigate suspicious or potentially illegal activity, and enforce our terms or policies.
Here is a description of the types of personal data we may collect and how we may use it:
What Personal Data We Collect
ⅰ. Data You Provide:
We collect the personal data you provide when you use our website, purchase our products, contact us, or otherwise interact with us. If you make a purchase, we may collect personal data in connection with the purchase, including your name, billing information, shipping information, email address, telephone number, and other contact details necessary to process your order.
If you request custom jewelry services, we may also collect information related to your customization requirements, such as jewelry design preferences, sizing information, and other details necessary to provide our services.
ⅱ. Data About Use of Our Services and Products:
When you visit our website, we may collect data about the type of device you use, your device's unique identifier, IP address, operating system, Internet browser, usage information, diagnostic information, and other information about the device you use to access our website.
Where available, we may use your IP address and other technologies to determine approximate location information in order to improve our website, services, and customer experience.
How We Use Your Personal Data
Generally speaking, we use personal data to provide, improve, and develop our products and services, communicate with you, process and fulfill orders, provide customer support, and protect our business and customers.
ⅰ. Providing, Improving, and Developing Our Products and Services:
We use personal data to help us provide, improve, and develop our products, services, custom jewelry services, and website. This may include using personal data for purposes such as order processing, customer service, data analysis, research, and improving the shopping experience.
If you participate in a promotion or other special offer, we may use the personal data you provide to administer the promotion or offer.
ⅱ. Communicating With You:
Subject to your prior express consent where required by applicable law, we may use personal data to send marketing communications regarding our products, services, promotions, and new collections.
We may also use your information to communicate with you about your orders, transactions, custom jewelry requests, account information, or questions you submit to us.
If you no longer wish to receive marketing communications, you may contact us to opt out.
NOTE: For any uses of your data that require your prior express consent, you may withdraw your consent by contacting us.
Definition of "Cookies"
Cookies are small pieces of text used to store information on web browsers. Cookies are widely used to store and receive identifiers and other information on computers, phones, and other devices.
We may also use other technologies, including information stored on your browser or device, identifiers associated with your device, and similar technologies.
Use of Cookies
We use cookies and similar technologies to provide, protect, and improve our website and services, understand how customers use our website, remember preferences, improve website functionality, and provide a better shopping experience.
Please note that the specific cookies and technologies we use may vary depending on the website features and services you use.
Disclosure of Personal Data
We may make certain personal data available to trusted service providers and strategic partners that help us operate our website, process orders, provide shipping and payment services, provide customer support, or improve our products and services.
Personal data will only be shared with these companies when reasonably necessary to provide or improve our services, fulfill orders, or operate our business, and will not be shared with third parties for their own marketing purposes without your prior express consent where required by applicable law.
Data Disclosure or Storage, Transfer, and Processing
ⅰ. Fulfillment of Legal Obligations:
We may collect, use, retain, or disclose personal data when required to comply with applicable laws, regulations, legal processes, or governmental requests.
Where applicable, if you reside within the European Economic Area (EEA), our processing of personal data may be subject to the requirements of the General Data Protection Regulation (EU) (“GDPR”).
ⅱ. For the Purpose of Reasonable Implementation or Application of This Policy:
We may share personal data with our service providers, business partners, or affiliated companies when reasonably necessary to operate our business.
In the event of a merger, reorganization, acquisition, joint venture, assignment, transfer, sale, or disposition of all or any portion of our business, including in connection with bankruptcy or similar proceedings, we may transfer personal data to the relevant third party.
We may also disclose personal data if we determine in good faith that disclosure is reasonably necessary to protect our rights, enforce our terms and conditions, investigate fraud, or protect our business, customers, or operations.
ⅲ. Legal Compliance and Security or to Protect Other Rights
It may be necessary, by law, legal process, litigation, or requests from public and governmental authorities within or outside your country of residence, for us to disclose personal data.
We may also disclose personal data if we determine that such disclosure is necessary or appropriate to comply with legal obligations, protect our rights, prevent fraud, or protect the safety and security of our customers and business.
Your Rights
We take reasonable steps to ensure that your personal data is accurate, complete, and up to date.
Depending on applicable law, you may have the right to access, correct, or delete the personal data that we collect. You may also have the right to restrict or object to certain processing of your personal data.
To protect the privacy and security of your personal data, we may request information from you to confirm your identity before processing certain requests.
You may contact us to exercise your applicable privacy rights. We will respond to your request within a reasonable timeframe and in accordance with applicable law.
Third-Party Websites and Services
Our website, products, and services may contain links to or provide access to third-party websites, products, payment services, shipping services, or other third-party services.
We are not responsible for the privacy practices employed by third parties or for the information or content provided by their websites, products, or services.
This Privacy Statement applies solely to personal data collected by Zoey Fine Jewelry through our website and services.
We encourage you to review the privacy policies of any third party before providing your personal information or using their services.
Data Security, Integrity, and Retention
We use reasonable technical, administrative, and physical security measures designed to safeguard your personal data and help prevent unauthorized access, use, disclosure, alteration, or destruction.
We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Statement, provide our services, fulfill legal obligations, resolve disputes, and enforce our agreements, unless a longer retention period is required or permitted by law.
Changes to This Privacy Statement
We may periodically update this Privacy Statement to keep pace with changes in our services, technologies, business practices, and applicable legal or regulatory requirements.
If we make changes to this Privacy Statement, the updated version will be posted on our website. Your continued use of our website and services after the updated Privacy Statement is posted means that you acknowledge the changes.
Storage and Transfer of Your Personal Data
When you access or use our website and services, your personal data may be processed or transferred outside your country of residence.
The data protection laws of such countries or jurisdictions may differ in certain respects from those of your country of residence.
By using our website and services, you acknowledge that your personal data may be processed or transferred as necessary to provide our products and services and operate our business, subject to applicable privacy laws.